Important Announcement | Warranty Period Extension Statement

Dear customers and partners:

Thank you for your trust and support in Torent Technology all along! To further enhance customer experience, demonstrate our firm confidence in product quality and high regard for customer needs, our company has officially released a statement on extending the warranty period. The specific content is as follows:

1.Declaration Content

Starting from April 1, 2025, the warranty period for all products under Torent Technology has been extended from the original 12 months to 18 months.

2.Service Commitment

During the extended warranty period, we will continue to provide you with:

Comprehensive technical support: A professional team is available to respond to technical inquiries and troubleshooting at any time.

Efficient after-sales service: Quickly solve product usage problems and protect your rights.

Transparent service process: Strictly follow the warranty terms to ensure fair and transparent service.

3.Contact Us

If you have any questions or needs, please contact us through the following methods:

Phone: 0755-2600 2677

Official website: www.bytorent.net

Email: ask@bytorent.net

Address: 2nd Floor, North Side, Building A, CIMC Shanghe Aerospace Industrial Park, Hangcheng Street, Bao'an District, Shenzhen, Guangdong Province

Torent Technology always adheres to the concept of 'customer first'. The extension of the warranty period is our solemn commitment to product quality and a sincere feedback to your long-term support. In the future, we will continue to optimize our products and services, work together with you to create value!

Shenzhen Torent Technology Co., Ltd

March 25, 2025